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Shipping & Returns

 

COVID-19 SHIPPING:

ORDERS PLACED ON MONDAY, TUESDAY AND BEFORE NOON WEDNESDAY WILL SHIP WEDNESDAY.  ORDERS PLACED AFTER NOON ON WEDNESDAY THROUGH FRIDAY WILL SHIP ON MONDAY AND ORDERS PLACED SATURDAY OR SUNDAY WILL SHIP ON TUESDAY.  THANK YOU FOR YOUR UNDERSTANDING.

 

Guarantee Satisfaction Policy - 100%

Freshness and quality are the key factors in our success and in our guarantee.  We stand behind our products 100%, in freshness, quality, presentation and packaging.  If we did not meet your expectations please contact us and we will make it right.

440-724-6511

Delivery

At Trish's Truffles we take great care of how we ship and handle each of your packages.  We use the best methods available to ensure timely delivery.  Please double check all of your address selections as t ensure our gaurantee for timely delivery.  We can not be responsible for if addresses are incorrect.

Extreme weather conditions can impact delivery dates. If you need your gifts to have a guarenteed arrival please use our next day express delivery option.

Shipping

We package our chocolates and sweet treats for the climate to ensure freshness, all shipments are 2nd and Next Day.   All orders shipped to Alaska and Hawaii are shipped via Next Day Priority, and include a $15.00 surcharge to the Standard Delivery fee. Saturday delivery to these locations is not available.  We do not ship to APO/PO addresses.

We take pride that our products are made fresh to order and for that reason we ship according to the following.

Orders placed prior to 1 pm EST Monday will ship the next day.  Orders placed after 1 PM EST Monday and before 1pm on Wednesday  will ship on Wednesday.  Orders place after 1pm Wednesday and before 3pm Friday will ship on the following Monday.

 

Standard Shipping offers 3 choices Temporarily not available

  • Ground: Orders placed prior to 1 PM EST Monday and before 3pm Wednesday will ship for delivery within 2 business days
  • 2nd Day; Orders placed prior to 1 PM EST Monday and before 3pm Wednesday will ship for delivery within 2 business days
  • Next Day; Orders placed prior to 1 PM EST Monday and prior to 3pm Wednesday will ship same day for next day delivery.

 Due to the perishability of our products we do not ship after Wednesday.