Shipping & Returns

Guarantee Satisfaction Policy - 100%

Freshness and quality are the key factors in our success and in our guarantee.  We stand behind our products 100%, in freshness, quality, presentation and packaging.  If we did not meet your expectations please contact us and we will make it right.

440-724-6511

Delivery

At Trish's Truffles we take great care of how we ship and handle each of your packages.  We use the best methods available to ensure timely delivery.  Please double check all of your address selections as t ensure our gaurantee for timely delivery.  We can not be responsible for if addresses are incorrect.

Extreme weather conditions can impact delivery dates. If you need your gifts to have a guarenteed arrival please use our next day espress delivery option.

Shipping

We package our chocolates and sweet treats for the climate to ensure freshness, if you are shipping beyond the East North Central, Kentucky, Maryland, Western Pennsylvania, West Virgina or Virginia Region we reccomend next Day or 2nd Day Delivery.   All orders shipped to Alaska and Hawaii are shipped via Next Day Priority, and include a $15.00 surcharge to the Standard Delivery fee. Saturday delivery to these locations is not available.  We do not ship to APO/PO addresses.

Orders placed prior to 1 pm EST Monday - Thursday will ship same day.  Orders placed after 1 PM EST  Monday - Wednesday will ship the following day.  We do not ship ground standard on Thursdays or Fridays do to product sitting a warehouse over the weekend.  2nd day is available for Thursday prior to 1 PM EST and Next Day is available for Thursday or Friday prior to 1 PM EST.  Rates will apply.

 

Standard Shipping offers 4 choices

  • Ground 5 -7 buisness days
  • 2nd Day; Orders placed prior to 1 PM EST Monday - Wednesday will ship same day for delivery within 2 buisness days.
  • Next Day; Orders placed prior to 1 PM EST Monday - Thursday will ship same day for next day delivery.
  • Saturday;  Orders placed prior to 1 PM EST on Friday will ship same day for Saturday delivery.

 Due to the perishability of our products we do not accept delivery for Monday

 

General Shipping Costs

Your shipping cost and method can be determined using the table below. Please note that shipping costs are per shipment, or an individual package to an individual address; orders with multiple shipments will incur multiple shipping charges.

Merchandise Totals Standard Ground 2nd Day Express Next Day Express Saturday
Up to $17.99  $7.95  $19.95  $22.95  $27.95
$18- $24.99  $8.95  $22.95   $25.95  $30.95
$25 - $39.99  $10.95  $25.95   $28.95  $31.95
$40 - $49.99  $12.95  $28.95   $31.95 $36.95
$50 - $74.99  $14.95  $31.95   $34.95  $39.95
$75 - $99.99  $16.95  $34.95  $37.95   $42.95
$100 -$124.99  $18.95  $37.95  $40.95  $45.95
$125.00 - $149.  $20.95  $40.95 $43.95

 $48.95

$150.00 & Over $23.95 $43.95 $45.95

50.95